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Five Reasons to Train your Baristas

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Coffee training is such a vital part of a coffee shop’s success that many shop-owners send their staff to get trained. Our own Hannah Mercer is teaching coffee classes this week at Barista Camp- an annual training session for new baristas. It is organized by the Barista Guild of America and the Specialty Coffee Association.

Before she left, Hannah listed her top 5 reasons coffee shop owners should train their baristas.  They are:

1. Coffee is Complicated. (And it’s easy to mess it up) Giving new baristas free-time to practice making drinks, ask questions and really dig into what's happening on an espresso machine is key to avoiding easy mistakes. Espressos can taste bitter or burnt if improperly brewed. Milk can scald quickly. Trained baristas know what to do to avoid these flavors, so your drinks will taste great.

2. Education imparts Passion. When your staff takes pride in the drinks they make, your customers take notice. Coffee education helps baristas understand and improve their craft so that they can consistently make high-quality, delicious drinks. Their passion for preparing excellent coffee will come across to customers, and those customers will come back. Soon, you will become known as the coffee shop where every person on staff makes a killer latte.

3. It Gives you Peace of Mind. If you know everyone has been trained well, you'll have more confidence in your staff flying solo. Employees will be versatile in preparing drinks, which means they’ll be much more likely to offer great customer service behind the bar.

4. It Builds Confidence. With proper training, anyone can be a good barista, and people like doing things they are good at! If your barista doesn't have the know-how to make a quality beverage, they won't have confidence behind the bar.

5. Trained Baristas are Efficient Baristas. They make drinks faster, waste less coffee/milk, and produce better quality drinks. This is a must-have for high-volume coffee shops. Where's the downside?

Baristas are ambassadors of your business, and coffee as a drink in general. When customers love the drinks, they in-turn love the space even more.

Notes from the Road: Hannah's in Colombia; Meets Nasa School that is a Fondo Paez Member

Cauca, Colombia- Hannah Mercer, our sales, customer service and training representative, is pictured here (center) with school children in La Nueva Colonia, a community located deep in the coffee-producing highlands of the Cordillera Central mountains of Colombia- home to Fondo Paez. Hannah is traveling this week with a delegation of coffee professionals from Cafe Campesino [...]

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We are looking for a great leader for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017.   Position: Coffeehouse Manager Type: Full-Time Compensation: Salary + Benefits Job Location: Americus, Georgia Job Description Cafe Campesino is a group of coffee-loving professionals who believe they can [...]

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We are looking for a barista for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017. Café Campesino, Inc. – Job Description Position: Barista Type: Part-time Compensation: Hourly Summary The Barista has an above-average energy level, a “can-do” attitude, a happy, positive outlook on life, [...]

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Position Open: Coffeehouse Manager - Americus

We are looking for a great leader for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017.   Position: Coffeehouse Manager  Type: Full-Time Compensation: Salary + Benefits Job Location: Americus, Georgia Job Description Cafe Campesino is a group of coffee-loving professionals who believe they can make small [...]

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Position Open: Barista - Americus

We are looking for a barista for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017. Café Campesino, Inc. – Job DescriptionPosition: BaristaType: Part-timeCompensation: Hourly SummaryThe Barista has an above-average energy level, a “can-do” attitude, a happy, positive outlook on life, a commitment to environmental stewardship and [...]

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Birding and Coffee: A Travelogue(ito) from February 2014

Cafe Campesino launched its first Birding and Coffee Tour of Guatemala in February 2014, visiting three regions in nine days, including Chajul (and its environs) in the Guatemalan Highlands where we source coffee. We logged more than 100 species of birds on the trip, visiting Antigua, near Guatemala City, Chajul, in the Quiche [...]

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