Loading... Please wait...

Blog

Position Open: Coffeehouse Manager - Americus

Posted by

Cafe Campesino CoffeehouseWe are looking for a great leader for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017.

 

Position: Coffeehouse Manager 
Type: Full-Time
Compensation: Salary + Benefits
Job Location: Americus, Georgia

Job Description
Cafe Campesino is a group of coffee-loving professionals who believe they can make small steps to improve the world through ethical, meaningful trade relationships. A fair trade, organic coffee company that was founded in 1998 in Americus, Georgia, Cafe Campesino only sources coffee from farmer-owned cooperatives. This ensures small-scale farmers, who are often marginalized in their own countries, have a major role in the international sales and export of their coffees. These long-term, direct trade relationships- some of which have lasted more than 10 years - allow Cafe Campesino to partner with coffee farmers, connect consumers to producers, and encourage conscious consumption around the world.

The retail coffee house experience plays an integral part in Cafe Campesino’s mission. It is the “last-stop” in the supply chain for these intentionally sourced coffees, and it is often the “first-stop” for consumers to understand and engage in a fair-trade supply chain. Coffee drinks must be delicious, and the customer’s experience must be exceptional.

Inspiring and guiding staff, while cultivating and protecting a safe, engaging atmosphere for all customers will be tantamount to this position.

A successful Coffeehouse Manager will:

  • Maintain, inspire and guide a dynamic staff of baristas, including:
    • Offering feedback & constructive criticism where necessary
    • Identifying educational & career-building opportunities for staff
    • Developing shift schedules that create win-wins for employees and the cafe
    • Ensuring staff prepares quality espresso and coffee beverages
    • Ensuring equipment and tools are functioning, up-to-date, and easily accessible for staff
  • Offer an Exceptional Experience for Customers, including
    • Ensuring each customer is greeted with a smile and has his/her needs met
    • Serving well prepared, high quality beverages and food
    • Encouraging personalized experiences and conversations wherever appropriate
    • Ensuring the facility is safe, clean and inviting, meeting food and health safety codes
    • Addressing customer service issues in a prompt manner with kindness and sincerity
    • Answering coffee-related questions including sourcing or flavor profile questions
    • Facilitating special events on-site that help consumers better connect with CC’s mission
    • Keeping Menu Items & Prices in-line with local market capacity
    • Ensuring overall shop atmosphere reflects company mission and values
  • Manage Cafe Expenses and Sales for Profit, including
    • Reviewing menu prices for appropriate margins
    • Maintaining costs of goods at target percent of gross sales
    • Managing labor hours for anticipated volume
    • Positioning retail items for impulse purchases
    • Managing food, coffee, allied product and fair trade retail purchases
    • Identifying new potential customers and ways to market to them
  • Manage Community Relationships, including
    • Responding to donation requests
    • Overseeing First Friday events with extended hours
    • Making space hospitable and welcoming to locally based community groups
    • Positioning the coffee house as a destination for newcomers to Americus
    • Staying abreast of local events (City, County or State) that could boost sales
  • Collaborate with Cafe Campesino Roastery, including
    • Making space available to wholesale sales team & potential wholesale customers
    • Buying and selling allied products and key coffees promoted by the roastery
    • Working with Finance Department to report monthly expenses
    • Working with Marketing Department to promote cafe and (when appropriate) Americus
    • Identifying and communicating wholesale leads to the roastery

Successful Applicants for this position will:

  • Have 1-2 years management experience
  • Have a passion for coffee and preferably experience working in a coffee shop
  • Be genuinely energized about having a role in a sustainable, intentional supply chain
  • Be naturally empathetic and understanding of others
  • Be Capable of performing disciplinary actions
  • Be Able to see both big picture as well as day-to-day details
  • Be Capable of delegating responsibilities and continually checking-in on progress
  • Have a strong work-ethic
  • Have a reservoir of internal professionalism, optimism and kindness from which he/she can draw
  • Be humble enough to do dishes, mop floors and jump-in to help staff wherever necessary
  • Be physically capable of walking and standing for 5+ hours and carrying at least 20 pounds
  • Be Capable of identifying his or her own areas for personal growth and professional development


Applicants are required to submit a Resume, Cover Letter and three references.

Application Deadline: Monday, January 23, 2017

Submit Applications to: coffeehouse@cafecampesino.com with “Manager Application” in subject heading.

Position Open: Barista - Americus

We are looking for a barista for our Americus coffeehouse team. Learn more about this open position below. Qualified candidates should apply by January 23, 2017. Café Campesino, Inc. – Job DescriptionPosition: BaristaType: Part-timeCompensation: Hourly SummaryThe Barista has an above-average energy level, a “can-do” attitude, a happy, positive outlook on life, a commitment to environmental stewardship and [...]

Read More »


Sustaining Community: The Work of the Modern Coffee Professional

Esperanza meeting with a group at ourAmericus coffee house. In Spanish the word “esperanza” means hope, so it is fitting that one of fair trade coffee’s most hopeful protagonists would be named Esperanza. Esperanza Dionisio Castillo leads Peru’s CAC Pangoa cooperative, a farmer-owned enterprise of some 700 campesinos headquartered east of the Andes mountains. As Pangoa’s general [...]

Read More »


This Guy has Rocked my World

We are headed to a coffee farm named "Cual Bicicleta", or "Which Bicycle"? I knew this wasn't going to be a typical farm - actually nothing about Oscar Omar Alonzo Aguilar is typical! Oscar is a passionate soil advocate - his farm is an incredible living testament to the the organic farmer's mantra [...]

Read More »


Welcome to the new Cafe Campesino online store!

Last night we upgraded our internet store - we sure hope that you like the new, cleaner site. We have been selling coffee and accessories through the internet since 1998 - and we really appreciate your willingness to stick with us through these password changes and store upgrades. Have fun cruising around the store [...]

Read More »


Birding and Coffee: A Travelogue(ito) from February 2014

Cafe Campesino launched its first Birding and Coffee Tour of Guatemala in February 2014, visiting three regions in nine days, including Chajul (and its environs) in the Guatemalan Highlands where we source coffee. We logged more than 100 species of birds on the trip, visiting Antigua, near Guatemala City, Chajul, in the Quiche [...]

Read More »


TDF13 Spotlight: Richland Rum

Richland Distilling Company is located in Richland, GA. The owners Erik and Karin Vonk and master distiller Jay McCain are helping put Richland on the map by making authentic, quality products. Garden and Gun calls Richland Rum “the smooth amber liquid that had brought new life to this town.” (Find the whole article here.) It [...]

Read More »


TDF13 Spotlight: White Oak Pastures

We believe White Oak Pastures is a gem in Southwest Georgia, and we are so thrilled to have them featured on this year’s Southwest Georgia Tour de Farm. Primarily a livestock farm and processing facility, White Oak stands out nationally for its sustainable farming practices and commitment to land stewardship, animal husbandry and organics. Plus, [...]

Read More »


Models Matter: Co-op Coffees AGM 2013

“Models matter,” a long-time wholesale customer recently told us. We had asked her the question: “Why do you keep buying coffee from us?”In the face of so much competition nowadays- where local coffee roasteries are popping up in small-towns across the U.S., coffee quality is getting increasingly better across-the-board and the term ‘Fair Trade’ has [...]

Read More »


Understanding Roya: The Coffee Rust

Roya- or coffee “rust”- is an orange fungus that grows on the leaves of coffee plants, causing them to whither and fall off. It reduces coffee production and eventually causes plants to die, and it is quickly spreading through Central America. We witnessed the effects of roya during our trip to Guatemala in January, and [...]

Read More »


  • Latest Tweets