FAQs

Make purchases on our online store anytime or use our convenient Store Locator to identify the nearest Cafe Campesino reseller.

Navigate using the 'search' icon at the upper-right corner. Input a keyword into the SEARCH field. Need a little more help? Reach out to our support team at 229-924-2468. We're available weekdays from 8:30am to 4:30pm, EST.

QUICK TIP: Hover your mouse over elements that you think might be clickable. Your cursor will turn into a hand when hovering over clickable items.

We deliver across the U.S. Fixed-rate UPS ground and US Priority Mail services are limited to the continental U.S. For orders destined for APO/FPO/DPO addresses, PO Boxes, or locations in Hawaii, Alaska, and Puerto Rico, we utilize US Priority Mail at US Postal Service's standard rates.

Cafe Campesino coffee is always fresh roasted, please allow 1-2 business days for order turnaround. We offer $7.95 flat-rate shipping for mainland U.S. customers in the continental US.

To take advantage of free shipping, your cart's total value, after discounts and excluding shipping or taxes, must be at least $50.

An email confirmation will be sent once your order is on its way. If you have an account with us, you can also check your order status on your account page.

If your order has already been processed, please contact us immediately at 229-924-2468 to see if changes or cancellations can be made. Please note that changes cannot be made once the order has shipped.

First, verify the delivery status with the carrier. If it shows 'delivered', contact our customer service immediately at 229-924-2468 for further assistance.

If, for any reason, you receive the wrong product, we are here to help. Customers are eligible to return the wrong product within 7 days of receiving the item. Please ensure that the item is unused, in its original packaging, and in the same condition that you received it.

To initiate a return for the wrong product, please contact our customer service team at info@cafecampesino.com with your order number and details about the product you received. We will provide you with instructions on how to return the item to us. Once we receive the returned item and confirm the issue, we will either send you the correct product at no additional shipping cost or offer you a full refund.

After 7 Days: If you discover the wrong product after the 7-day period, we encourage you to still contact us. We understand that exceptions may occur, and we will review your case to make arrangements that may include a return, exchange, or other solutions on a case-by-case basis.

We are committed to ensuring your satisfaction and will work with you to resolve any issues.

Yes, you can include your gift message in the 'Order Instructions/Comments' box at the end of the checkout process.

After adding products to your cart, proceed to checkout. You'll find a box at the bottom of the cart where you can input your coupon code.

We guarantee your complete satisfaction. If you're not fully satisfied, contact us at 229-924-2468 to discuss a refund or product exchange.